With the festive season upon us, retailers throughout the UK are gearing up for what they hope will be a bigger and better trading period than has been the case in recent years.
Posted on 23rd December 2014 in Sales.
You know that feeling you have when you’re walking into a company you’ve been doing business with for years, and you stand in their lobby, confidently awaiting your contacts because you know these guys – you know what they need, their technology landscape, and who is responsible for which technologies. More importantly, you know that the solution you’re there to pitch fits perfectly in their environment.
Posted on 18th December 2014 in Sales.
The key to increased sales is providing a great customer experience, and the key to a great customer experience is staff autonomy. The reason people don’t want to do business with organisations that aren’t customer focused is because it’s so difficult to do business with them!
Posted on 17th December 2014 in Sales.
It’s no surprise that online reviews are having a significant impact on customer service and, ultimately, the bottom line for businesses. The British Retail Consortium (BRC) said December 2013 was a record-breaking month for online shopping, with close to one in five of all non-food purchases made online. The report also found a 19.2 per cent growth in internet purchases compared with the same month in 2012, the fastest increase in four years.
The world is changing. New technology is released every week which can make current processes seem obsolete. With this change comes new catch phrases and ‘buzzwords’ that often seem only to complicate things; phrases such as Business Intelligence and ‘Big Data’.
The peak selling season is here. Online traders should use the pre-Christmas period to perfect the presentation of their range. Our 10 tips will ensure your online shop is in shape for the Christmas trade.
Posted on 2nd December 2014 in Sales.
The sales process remains 80% science, 20% craft and the old fashioned disciplines of sales still apply. When they are underpinned by new technologies and sophisticated sales methods, organisations can harness valuable data, greatly improve the end-to-end sales process and enable sales reps to become far more effective.
Posted on 3rd November 2014 in Sales.
It’s undeniable that merchant/shopper relationships have come a long way in the past decade alone. Millions of businesses the world over have found their footing online and have since reaped the rewards of its ease and flexibility. Shoppers can now find merchants selling specific products faster than ever before, but with the animosity of the internet how can shoppers be sure your site is trustworthy?
Posted on 9th October 2014 in Sales.
So, imagine the situation. Five budding entrepreneurs come together and decide to look for a new business venture.
They create their wish list and send out their researchers to find:
• the perfect industry (growing, immature, without any significant major players) and
• the perfect clients/customers (hungry for the product, insatiable appetite for repeat purchases).