Love them or hate them, meetings underpin every aspect of private and public sector operations. From departmental metings to financial assessments, committee meetings to emergency reviews, individuals at every level of every organisation attend a variety of agenda led meetings – many of which, in theory, generate a huge number of immediate actions. And yet, how many individuals can truly say the meeting culture within their organisation is the most efficient way of operating? Here are my top tips for how to run a successful meeting…
Posted on 14th May 2015 in How To Guides.
Giving feedback provides colleagues and employees with an insight into how their performance is progressing, along with advice to help solve any problems. However, for many people, hearing the words “Can I give you some feedback?” generates feelings of dread.
There is nothing that strikes fear into most managers more than having to have a difficult conversation with one of their team. Handling poor performance, addressing a bad attitude or having to convey company news that could negatively impact people’s jobs, can make for many a sleepless night for UK managers.
An effective appraisal will increase an employee’s performance and efficiency, while also increasing motivation, ensuring that staff are updated with the latest developments in your organisation and informing them of the skills they will need to develop in order to address change in a positive way. So how do you go about giving an appraisal that covers all these bases?
Financial services brands face unique marketing challenges of a different nature to other industries. New regulations and an ever-changing landscape mean a richer, deeper understanding of the marketplace and customers is crucial, especially if businesses are to benefit from emerging opportunities ahead of their competitors.
If it hasn’t happened to you yet, just wait; it will. Someone will undoubtedly call you, email you or when they pass by you at a networking or live event, they will ask you if they can “pick your brain.” While you will undoubtedly be honored and humbled that you are deemed to be an expert by them, don’t believe the hype. They are just trying to get their hands on a million dollar idea at your expense and I say…
Posted on 16th March 2015 in How To Guides.
Businesses often have a standardised approach to security policies. Most policies are put in place and then not touched or updated until either a breach is discovered or when there is a compliancy factor such as ISO27001 or Payment Card Industry Security Standard brought in by the business. The reality is that cyber criminals who are determined to access data or systems are continually finding ways to circumnavigate processes, policies and the prevention methods that are in place.
Posted on 10th March 2015 in How To Guides.
Disgruntled consumers made a record 66 million complaints last year regarding second-rate goods and services. Complaints figures almost doubled from 2013, as customers vented their outrage against banks, tradespeople, shops, energy firms and telecoms companies.
We all have ideas, aspirations or goals in our heads — it is a fundamental part of human psyche to want to develop and grow. That need to grow can sometimes be held back by fear or choosing the easy option to stay in our comfort zones. But even in our comfort zone we can still have that need to grow twitching in the background, whether we fully realise it or not. I want to share some ideas around setting and achieving goals. The process is actually simple, even when the goal or challenge is big.
Posted on 6th March 2015 in How To Guides.
Even if you’re comfortable delivering a presentation for which you have prepared, you may feel the nerves kick in when it comes to taking questions. Delivering a prepared presentation is different from answering questions ‘off the cuff’. However, if you are giving a speech, particularly one in business, then the ability to answer questions – effectively and confidently – is a skill that you’ll need.
Posted on 5th March 2015 in How To Guides.