We in IT spend so much time trying to deliver productivity to the enterprise that it’s easy to overlook one area of critical importance – the productivity of IT itself. What other function has as broad a mandate and requires excellence in such varied competencies? IT needs to provide outstanding customer service, keep operational systems running at 99.99%, secure the enterprise from hoards of hackers, all while delivering strategic solutions to the business. Oh, and don’t forget about innovation!
Jonathan Kettle is a serial entrepreneur and the founder of successful online businesses TaxiCode.com and TaxiPriceCompare.co.uk. Having run a number of online businesses during his career, Jonathan provides his top tips on starting and running a successful internet business.
Posted on 20th March 2014 in Business Education, Business Growth, Business Management , Business Support, Content, How To Guides, Internet Marketing , Leadership & Management, Sales, Start-ups, Tech & Innovation.
Okay, okay before you laugh out loud asking “what’s that then?” take a minute to read through the tips and ask yourself who owns the responsibility to manage your career and decide whether you can have a lunch break? You do!
The Statutory Sick Pay Percentage Threshold Scheme has been a huge help for small businesses struggling to cope with high levels of sickness absence. But news that this will be scrapped next month to pay for the new Health and Work Service means SMEs must look for other ways to protect themselves against the unpredictable costs of absence.
There are lots of payments providers out there boasting to be the best, but how do you choose? Whether you want to accept payments in an app of via your website, there are a few key things to think about. Here are the five things any small business should consider when choosing a payment provider.
AT XLN THE question ‘How can we help your business?’ is the core driver behind all we do. When I began selling telecoms back in 2002, it was because small business owners told me that they were paying too much to make phone calls. I realised if I could get enough small businesses together, I could offer them a better deal — and so XLN was born.
Keeping ownership in the family is generally the preferred choice for most businesses. However, some find that cash constraints or growth opportunities make it either necessary or desirable to raise additional finance. If this cannot be found through borrowing or other non-equity sources, then raising external equity may be the only option.
Guy Rigby, author of From Vision to Exit and head of entrepreneurs at Smith & Williamson, considers the arrival of crowdfunding with its opportunities and pitfalls for businesses.
The Growth Vouchers programme was announced by George Osborne in last year’s budget and the £30million business incentive scheme launched in January 2014. The big idea, as the name suggests, is to get serious about small business growth. The vouchers are available to UK SMEs investing in strategic growth advice, whether that be help with money management, marketing or staff training. In reality the funds represent a subsidy rather than a grant. That’s because a business can apply for a Growth Voucher to match its own investment up to a maximum of £2,000. So as a small business you can invest in marketing help worth £1,000 and pay only £500, with your Growth Voucher making up the rest; or if you receive strategic accounting advice to the value of £5,000, a Growth Voucher could represent a £2,000 discount.
The news that it now costs more to send your kids to nursery or after-school care than it does to pay your mortgage each month is staggering.
Having a family doesn’t come cheap. Parents with two children now have to pay an average of £7,549 a year to use some childcare for the younger child while sending the elder child to an after-school club, the Childcare Costs Report estimates.
You’d probably suspected it already but now it’s official, Britain has had its wettest winter since records began in 1910. The recent heavy storms that brought widespread flooding are likely to have had a particularly serious impact on UK business as the economic hub of the Thames Valley was badly affected.
UK businesses put customers on hold for an average of 33.48 seconds per call. Leaving customers hanging on the telephone could result in lost business but PH Media Group Sales and Marketing Director Mark Williamson explains how to turn hold time into a key marketing tool.