Ocado (LSE: OCDO) is a British Internet retailer specialising in groceries, headquartered in Hatfield, Hertfordshire, England. Although an independent business, Ocado is partly owned by the John Lewis Partnership pension fund. The limited company was founded in January 2002 by Jonathan Faiman, Jason Gissing and Tim Steiner, former Goldman Sachs merchant bankers. Ocado has won numerous customer service awards in the UK, but has never been able to make a profit. Ocado's products include own brand groceries from the Waitrose supermarket chain as well a selection of name brand groceries and other items including flowers, toys and magazines. Ocado was floated on the London Stock Exchange on 21 July 2010 and is currently a member of the FTSE 250 Index.
The company has a warehouse based model operating from a purpose-built picking centre, purely online without any physical shops, unusual for A supermarket. Ocado operates in England's South East, South Coast, Midlands, North West and most of Yorkshire.
Ocado was founded in January 2002 by Jonathan Faiman, Jason Gissing, and Tim Steiner, former merchant bankers with Goldman Sachs.