| Established in 2014
RGM Security Limited, with over 30 years of security experience, is carving its path as a market leader in the static and specialist security sector. With a core of highly trained personnel, it aims to provide a professional security response using a problem-solving, information-led philosophy which is carried out in partnership with the client to protect their property, personnel, rights and entitlements in a manner thaat is proportionate, cost-effective and ensures customer satisfaction.
102% GROWTH BETWEEN 2019 AND 2021
Origins
The initial inspiration for Rebecca Erasmus and Gemma Moses came from wanting to provide high end, customer focussed security in South Wales. Both founders had gained most of their experience working with some of the most prestigious individuals and businesses in London, they knew that there was a gap in the sector locally so brought their expertise and customer focus home to Wales. On a personal level, as mothers, they wanted to be able to create a life that balanced both their careers and time with their children. The challenges were mainly cash flow and recruitment although with being women in a male dominated industry, they have also faced discrimination. They worked through it with passion, resilience, and fire in their bellies and failure was never going to be an option when they set up RGM.
Success Factor
By investing in office assistance and a management layer, this has freed up time to work on the business rather than ‘in’ it. They couldn’t afford it at the time, but were once told by their accountant that if they can 50% afford it and 100% need it, then they should go for it. The founders have lived by the philosophy of ‘leaders eat last’, always investing in employees, training and resources. Although making a profit is integral to the success of any business, they have both only ever really pushed to make a difference in the security sector, opportunities for officers and management team, and in how the next generation will approach business. They have also never just ‘filled the fridge’ and are very specific and targeted when it comes to deciding who they want to work with namely those who share their values. This has put RGM Security in good stead for successful relationship building.
The Future
RGM Security wants to be recognised as the leading security company in South Wales, able to operate at a national level and built on professional competency, customer service and employee experience. They will do this through understanding customers, facilitating their strategic vision by providing a secure environment in which they can operate, whilst simultaneously showcasing the benefits of a diverse workforce and leadership in the security sector. Last year, the business exceeded expectations by turning over just over £1.2m, which should then see it reaching sales in excess of £5m by year five.
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