| Established in 2010
A&R Services provide soft services across Wales and the South West of England. Specialising in commercial cleaning and security services, its award-winning teamwork with clients such as Welsh Water, One Central Square and Snowdonia National Park. Its expert team are trained to the highest level to maintain an excellent standard of work whilst adhering to the relevant health and safety regulations. With great growth in recent years, the business is continuing its expansion into new territories thanks to the amazing work of its staff and a commitment to technology, sustainability, and professionalism.
107% GROWTH BETWEEN 2019 AND 2021
Starting as a humble ironing business in 2010, the founders started to expand into domestic cleaning. As this picked up, they worked their way into more commercial contracts, grew the headcount and eventually became the entity that A&R Services is today.
As cliche as it sounds, consistently providing a great service has given the business a great platform to continue growth. Not only does this set a high standard for the work, but helps to win more business with referrals, reviews, and recommendations. Passion always must shine through. No matter what service is being provided, clients want it carried out by someone who truly cares. By having passion and great service knowledge, the business can be the helping hand clients need should they have any issues. Ultimately, the firm’s growth has been down to its staff as they are its greatest asset. Thanks to the work they do, it has been able to provide services to new clients and territories.
A&R Services is upping its commitment to technology and sustainability. Its tech team are currently developing an app that will be used across the workforce and will be available for clients. Team members will be able to access training materials, see their rotas and can access a range of other tools that will make their role run more smoothly. As for clients, they will be able to see what jobs are upcoming on their site and who was on location at one point. This means that the business can offer complete transparency and maintain a great line of communication with clients. A&R Services is also in the process of rolling out sustainable products across its sites which are not only vegan friendly, but they use fewer chemicals, greatly reduce CO2 emissions, and allow the business to continue to do what they do best.