CEO & Founder, The Saasy People
Reece Couchman founded The SaaSy People in 2019 after leading the customer support organisation at NewVoiceMedia (NVM), a cloud contact centre solution, where he played a pivotal role in building the customer support function for this early-stage business through to the successful acquisition by Vonage.
The SaaSy People provide award-winning onshore fully managed, multi-channel outsourced customer support & outsourced onboarding tailored for growing businesses, in a simple monthly format. SaaSy also offers Expert Services to implement, configure and optimise your CRM & telephony platforms.
Since 2019 The SaaSy People have grown from a team of 3 to a team of over 75, operating 24/7/365.