Chatbots are becoming less of a fad, and more of a permanent fixture in customer service delivery. They’re great support for your customer service team, and they’re on track to becoming the next necessity for businesses wanting to keep up with technology innovations. But that doesn’t mean that chatbots are without their faults. In fact, […]
Posted on 22nd April 2018 .
Firstly, says Royston Guest, author, of Built to Grow, let me deal with an urban myth which says the more hours you work, the more you will get done. In reality, the more hours you work, the less productive you become. Why? Because we all need quality downtime. With 24/7 connectivity it’s tough to completely […]
Posted on 20th April 2018 .
If you’re a fan of the film The Matrix, then you will no doubt remember the pivotal scene in which Neo was given a choice to take the blue pill — which would keep him existing behind rose-tinted lenses — or the red pill — which would open his eyes to reality. Sarah Westwood, Creative Strategist, Our […]
Posted on 19th April 2018 .
April is Stress Awareness Month which seeks to raise awareness of this growing problem. It’s also a good opportunity for employers to consider their role in helping reduce stress in the workplace.
Posted on 19th April 2018 .
Small businesses can get ahead by launching mobile businesses apps. Malcolm Carroll, Director of Bluefinity discusses the benefits of mobile apps and how low code development tools are helping companies develop apps quickly, easily and cost-effectively.
Posted on 19th April 2018 .
The Monday Revolution is a state of mind to apply on the first day of the week. It’s a metaphor for recognising that some things need to change. It’s an approach that relies on simple steps to achieve smart ways of getting things done. David Mansfield, visiting professor at Cass Business School, seems to like […]
Posted on 18th April 2018 .
It takes guts to admit that your business isn’t functioning as it should. But, if you are going to grow as fast as you want to, it can sometimes mean a radical reassessment of your focus and investment.
Posted on 17th April 2018 .
With the number of teenagers taking up Saturday and after-school jobs down by an estimated 60 per cent, what can businesses do to help? Ed Jones from Inspiring Interns has some answers.
Posted on 13th April 2018 .
We’re facing a time of industry disruption. The increasing global emphasis to digitally transform their operations in order to remain competitive has seen a huge increase in the uptake of disruptive new technologies such as internet of things, AI and the cloud. According to a new report commissioned by Dell technologies, over half of firms […]
Posted on 13th April 2018 .
Modern consumers expect to be able to engage with a business whenever they want, wherever they are, no matter the size of the business. Here, Bob Dearsley engages with the story.
Posted on 13th April 2018 .
Brands need to take a fresh look at what it is to be male in today’s world, says Ben Lambert, Director at PB Creative, global brand guardian for Lynx – but there’s no need to be ‘worthy’ about it.
Posted on 12th April 2018 .
According to HSE, around 12.5 million working days are lost due to work related stress in 2017 with 526,000 British workers suffering from Mental Health issues such as depression and anxiety.
Posted on 11th April 2018 .
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