We’re here to support our customers with their finances during the coronavirus emergency. Our support includes:
Connected shopping card for people who are self-isolatingPersonal account customers can request a second card connected to their Starling account to help them if they are relying on friends, neighbours and community volunteers to get shopping for them. With a Connected card, limited money can be spent securely in-store on the customer’s behalf without the need to exchange cash or bank details.
Cheque deposits via our mobile appCustomers can now pay in cheques using their Starling banking app. Cheques up to £500 can be deposited by business and personal customers by taking a photo on their smartphone and uploading it via the app, allowing for easier home banking.
Interest holidayWe’re now offering practical support for those who need to borrow money in the form of a three-month interest holiday on the first £500 of an arranged overdraft. That means that you won’t be charged any interest when you borrow up to that amount, for that period of time. Your interest payments will begin again the day after the holiday ends.
Customers with personal loans who are struggling financially as a result of the coronavirus emergency can contact our Customer Service team to discuss the option of a payment holiday for three months.