25/02/2011

By Jamie Stewart, Managing Director UK & Ireland, Exact Software

It is widely accepted that the greatest asset of any successful company is its people. But what must organisations do to ensure they have the correct management procedures in place that this most crucial of resources is nurtured, motivated, engaged and productive? How can you obtain optimal levels of performance and align performance metrics with business goals, and not be burdened with additional administrative overhead? If you can automate and measure employee tasks, you can lower the associated costs and gain a deeper insight into performance.

Equally, employees want to see career prospects, training, and education; production wants more people; marketing wants the right people; line managers worry about succession planning; management wants the headcount kept as low as possible. It all boils down to overcoming the complaint that HR is too abstract, too bureaucratic, and too detached from the business.

In a typical small- or medium-sized business, the HR department faces so many demands and expectations that it’s a struggle for team members to keep their heads above water. Simple, administrative HR can take up so much time that it becomes impossible to focus on the strategic aspects that would provide line managers with the tools required to make a real difference.

Enter Human Resource Management, the goal of which is to achieve optimal performance from your workforce, rather than result in additional administrative overhead. With views and analysis of all human resources, including your employees, contractors, and applicants, your business software should free you from routine administration, letting you focus on the entire HR lifecycle. Functions such as self-service capabilities allow employees and managers to perform tasks themselves that otherwise would weigh down the HR department.

With both broad-based and specific views of all human resources, including employees, contractors and applicants, human resource management software has the potential to make the entire HR lifecycle an easily managed process.

Business software like this can provide your organisation with the visibility into employee and departmental performance, including workflows. By integrating workflow, documentation, projects and calendars, a clear and accurate picture can be drawn of performance across a business. And this is the exact insight that the HR department needs.

This capability impacts more than just essential business processes however. Internal procedures and developments also stand to benefit. Employee satisfaction and opinion surveys can be conducted, and company certifications can be introduced without weighing massively on the HR department.

With a workforce that is both mobile, and international, staying on top of essential HR processes can become difficult. This is why those firms that view HR as a strategic tool are implementing an efficient and fully-integrated software solution providing HR teams with visibility across the company to monitor the process end-to-end and keep everyone in the organisation happy.

Exact are one of the leading providers of scalable solutions which cover all key business processes, allowing your people to share information and collaborate in real-time on a single platform. As well as helping organisations grow, Exact's solutions consolidate the processes of companies conducting business internationally.

Business on an international scale heightens the need for precise reporting and visibility; Exact offer a solution that is dedicated to giving a company's HQ total clarity on the entire business, from foreign subsidiaries to localised trading silos. With many businesses still performing a lot of tasks manually, or utilising IT systems that don't work together this provides complete process visibility and helps ensure employees work together to add value to the business.

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