The global pandemic has changed the way we live, work and do business. Ross Daniels, CMO at Calabrio believes now is the time for organisations to plan their pandemic escape route by ramping up customer experience (CX). Here, he kickstarts the road to recovery with three tips on how to turn your agents into brand ambassadors.
Free next day delivery for everyday, household essentials will totally change consumer buying patterns, says Russell Loarridge, Director UK, ReachFive, leading to a reinvigorated high street but creating a pretty bleak future for Tesco, Sainsbury’s, Asda and the rest.
As an entrepreneur there is always an overlap between your professional and personal life, so it is important to understand how the decisions you make in your private life can impact your business.
After four decades in the business world, Ivan Misner, founder and chief visionary officer at BNI has found that passion, people and process truly summarise an entrepreneur’s recipe for success.
Business rates for High Street retailers should be cut by 35%, the boss of Next has said.
The national rollout of Covid-19 vaccines and availability of rapid testing should allow hospitality and entertainment venues to reopen in England in the near future, the vaccine minister has said.
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