The mobile-savvy workforce struggling with outdated workplace processes and eager for methods that take advantage of their mobile preferences, according to a report by Changepoint.
The new report, “Mobile Keeps Business Moving Forward”, reveals that although the vast majority (78%) of employees want to use mobile time-tracking apps, only 11% currently do so.
Instead, organisations rely on old-fashioned methods including Excel spreadsheets (28%) and pen and paper (36%), failing to meet the needs of modern organizations hinders productivity and costs businesses time and money.
The study found that inaccurate data collected by these outdated tracking methods and technologies threatens to limit the growth of businesses that refuse to change. On average, companies see Return on Investment (ROI) of 35% when investing in enterprise mobile apps and these companies cite increased productivity and communication as top benefits.
Eric Bergman, VP of product management for Changepoint said: “We use our smartphone to check the weather, confirm flight info, read the news, call an Uber, or order a cup of coffee.
“Mobile is second nature in our everyday lives, but some of the most agile, tech-forward businesses still use spreadsheets and paper to collect business-critical data despite its impact on staffing and project decisions.”
With nearly all survey respondents (95%) reporting using their mobile phones for work-related tasks during the day, it’s clear that aligning core processes to today’s mobile workforce better positions businesses to compete in the fast-paced economy.
Time tracking data specifically has long been the cornerstone companies use to make informed staffing resource decisions, control costs, and meet contractual labour obligations.
While organizations understand the importance of accurate data, the majority of managers (77%) aren’t confident in the accuracy of the timesheets they approve. Meanwhile, nearly half (49%) of project managers aren’t sure they’re tracking their time right either. The likely culprit—inconvenient processes resulting in irregular, infrequent data entry and submission. Because of the time it takes, one quarter (25%) of project managers also believe time tracking negatively impacts productivity.
Today’s workforce is device-driven and mobile-obsessed
Whether checking email or reviewing the day’s calendar, the workday is driven by mobile. Ninety-five percent of respondents use their mobile device for work-related tasks, whilst 67% use their device during their commute, and the 39% who use it “all the time” can’t keep track of how often they turn to their mobile device. More than one-third of the workforce brings three to four devices to work each day.
An epidemic of multitasking
Individuals, contributors, and managers need simpler ways to manage work, especially given how often they’re juggling multiple projects, say Changepoint. At any time, virtually all (97%) team members are allocated to more than one project, with almost half (49%) working on four or more projects, and 18% juggling seven or more. Senior managers are spread even more thinly, as nearly two-thirds (62%) of managers manage four or more projects and more than a quarter (26%) oversee seven or more at a time.
For organizations to adopt time tracking, it must be more intuitive
Survey respondents reported that 83% of their organizations track time. Of the 17% who do not currently track time, the majority (81%) would do so if tracking and submitting was easier. In fact, among this group, 63% of respondents would use a time-tracking app integrated with their PPM tool. There’s a clear need for applications that work how employees do mobile and cross-platform.
Mr. Bergman added: “Technology frees employees from their desks. They’re working anytime, anywhere, from any device. Applications like email and messaging have evolved to meet the needs of today’s hyper-connected, mobile workforce. Time-tracking should be simple, easy, and offer the same flexibility.”