By Claire West

From next year you will be able to transfer your mobile number to a new provider in just one working day, rather than two days at present. Ofcom, the UK's communications regulator, has confirmed that the new regulations will come into force on 11 April 2011.

In 1999 it used to take up to 25 days to switch a mobile number to a new provider using a fax-based system.
Nowadays, online systems mean that it takes much less time to switch a mobile number.

The new regulations, which will require mobile operators to make changes to their systems and processes, will come into force on 11 April 2011.

Getting your Porting Authorisation Code (PAC)

The new regulations also require mobile operators to give you the PAC you need to switch provider and keep your number either immediately over the phone, or within a maximum of two hours by text message.

The time and way in which PACs are issued currently varies, with some PACs only issued by letter, which can take several days to arrive.

Join us on