By Claire West

A survey of over a thousand office workers carried out by 360°IT - The IT Infrastructure Event has found that over half of people think that smart IT is having secure access to the things they need when they need them, 31% think it is technology that lets them collaborate with customers and partners and just 18% think it is the latest smart device like a shiny new smart phone or laptop. When asked what is more important to help you do your job better 35% said a new desk top, 57% a laptop, 21% wanted a Smartphone and 1% an iPad. However 61% said that they would be incentivised by being given a smartphone or new PC. The 360°IT event takes place on 22-23 September 2010 in Earls Court, London www.360itevent.com.

Denise Plumpton Non-Exec Director for 360°IT said “It’s clear from the survey that smart IT means many different things to different people and this is probably related to the way they use their IT and whether it’s for work or pleasure. Most interesting is that only a small proportion thinks that a new smart device counts as Smart IT whereas a significant majority would feel incentivised by being given one. A visit to the 360°IT event will explore these findings further in discussion forum and through the exhibition.” Denise Plumpton was previously Executive Director of Information at the Highways Agency, and also CIO at both Powergen (now part of E.On) and TNT UK & Ireland.

One in ten workers said that they are not given the right IT tools to make their jobs run smoothly, whilst the majority of workers were happy with their IT.

When asked what their customers thought about their organisations IT, 14% said their customers viewed their IT negatively due to poor IT infrastructure compared to 86% who thought customers had a positive attitude to their organisations IT.

One in ten said that their IT at work made their job harder and less productive compared to the majority how said that IT made their jobs easier.

When asked what technology they would prefer to have at work 72% wanted smooth running IT infrastructure that works, 31% wanted technology that enabled them to collaborate and 9% wanted the latest IT Gizmo that makes the right impression to their peers.

Natalie Booth, Event Director for 360°IT - The IT Infrastructure Event, commented that, “Many office workers are frustrated by a lack of access to technology as 44% said they broke office rules to access technology that was not provided by their company The most common infringement was sending files to their home PC via FTP, personal email, or Web sites (27%) followed by 26% using USB sticks to do the same thing which might go towards explaining why new laptops and smart phones are such a good incentive. A few used their own lap top (10%) or smart phone (4%) to get access to applications at work and 11% used applications on websites.”

Booth continued, “Organisations that want to find out how to provide the IT solutions to their business needs would be well served by a visit to 360°IT which takes place on 22-23 September 2010 in Earls Court, London.

www.360itevent.com. At the event there are over l00 of the top IT providers from across the globe, a keynote programme that features 45 CIOs and CTOs, 3 Solutions Theatres where 60 senior executives from leading IT suppliers will share customer case studies, 14 Interactive Workshops, 9 Discussion Dens and 11 TechLabs.

The most popular collaboration tools are most important to help them do a better job Google apps came out on top. Followed by FaceBook:

FaceBook 16%
Linked In 5%
Twitter 8%
YouTube 7%
MySpace 4%
Flickr 1%
Google Apps 42%

When asked which popular collaboration tools are allowed the most pervasive was also Google apps:

FaceBook 23%
Linked In 14%
Twitter 18%
YouTube 18%
MySpace 16%
Flickr 13%
Google Apps 576 57%

The 360°IT event takes place on 22-23 September 2010 in Earls Court, London. For more on 360°IT the event that demonstrates how IT infrastructure solutions can help to achieve key business objectives such as improving service, reducing cost, managing risk and gaining competitive advantage and growth visit http://www.360itevent.com