By Claire West

Service-now.com, the creator of software-as-a-service (SaaS) for IT management, today announced the appointment of software industry veteran, Frank Slootman, as Service-now.com CEO. Service-now.com founder, Fred Luddy, will now be dedicated full time to the company’s product strategy and evolution as newly named chief product officer.

Slootman brings 25 years of experience as an enterprise software entrepreneur and executive to Service-now.com. As the CEO of Data Domain, Frank blazed new trails creating a high-growth enterprise storage company that went public on NASDAQ in 2007. Data Domain was later acquired in 2009 by EMC in a high-profile bidding war. Slootman went on to serve another 18 months as a division executive at EMC. Prior to Data Domain, Slootman spent most of his career at Compuware and Borland Software, focused on application development and infrastructure products.

Slootman said, “The growth trajectory of Service-now.com is nothing short of amazing and a true testament to its compelling value proposition. Yet most of its global opportunity remains in front of the company. We are here to capture this opportunity and in the process make Service-now.com a household name in the world of IT.”

Luddy said, “Frank understands what it is like to grow a company at warp speed. We refuse to be satisfied with the incredible success we’ve experienced at Service-now.com thus far and Frank will help us seize the immense opportunity ahead. His reputation precedes him and it is overwhelmingly evident he has done this before. A huge head start, combined with Frank’s proven track record of driving high growth, equals more great things to come from Service-now.com.”

Prior to joining Data Domain in 2003, Slootman was senior vice president of products operations at Borland Software where he ran the company's engineering and product management function. Slootman also spent seven years at Compuware as general manager of UNIFACE in Amsterdam and general manager of the EcoSystems division in Campbell, Calif. He started his career at Burroughs Corporation in Detroit and holds undergraduate and graduate degrees from the Netherlands School of Economics, Erasmus University Rotterdam in his native Holland.

Currently, Slootman serves as a venture partner with Greylock Partners and in an advisory role with the Backup Recovery Systems (BRS) division of EMC. Frank will continue his long-time affiliation with both Greylock and EMC.