By Daniel Hunter
London-based BullionVault, the world's largest provider of private gold and silver ownership online, has been awarded a Queen’s Award for International Trade, adding to its 2009 Queen’s Awards for Enterprise Innovation.
Staffed in Hammersmith, West London, and now with an office in New York, BullionVault was founded in 2003 by chief executive Paul Tustain to meet his own needs as a private investor.
The low-cost service offers savers from all over the world the opportunity to own professional market gold and silver, and to keep it in any quantity in officially recognised bullion vaults in four locations around the world — London, New York, Zurich and Singapore.
BullionVault’s overseas sales grew by 140% over the last three years. Today it employs 10 multi-lingual staff to assist customers in more than 150 countries.
Using British I.T. talent to build its web-based technology and enable 365-day trading in physical gold and silver, BullionVault is the UK’s largest provider of bullion ownership. It has achieved international success through what the Queen’s Award citation calls “a sophisticated approach to online marketing” — primarily SEO, aided by rich, informative content to help potential users better understand the bullion market.
“It is an honour to receive our second Queen’s Award for Enterprise. After our 2009 Queen’s Award for Enterprise Innovation, the 2013 award for International Trade is recognition of both our business strategy, and of the growing importance of physical bullion to private savers around the world," Paul Tustain, chief executive of BullionVault, commented.
“Although the biggest player in our space both in the UK and globally, we strive to retain a small business’s attention to customer service. By offering that service and our unique internet platform in a greater number of languages, we have been able to attract a growing number of clients, for whom physical bullion ownership had previously been inaccessible. We employ a pool of very talented people and I look forward to working with them on the next chapter of BullionVault’s success.”
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