By Claire West
iPass Inc. (NASDAQ: IPAS), a leading provider of enterprise mobility services, today published its quarterly Mobile Workforce Report. The report found that the cross-generational tech chasm in the workplace is a myth as overall mobile worker preferences and behavioral characteristics across age groups and geographies are similar. In fact, the median age of a mobile employee is somewhere around 46.
The report, which drew from the experiences of more than 1,100 mobile employees, found that personal smartphone liability played a much bigger factor on device usage than age.
“The iPass research findings confirm the demand to connect personally-owned Apple IOS and Android devices to the corporate network is not limited to a specific age group. The MWC data surfaces that the underlying security risks are still a threat and need to be mitigated,” said JP Finnell, enterprise analyst at GigaOM Pro. “This presents an opportunity for corporate IT to jointly develop enterprise mobility policies that leverage enterprise functionality in recent releases of IOS and Android with the capabilities of third-party enterprise mobility service providers.”
“Today nearly a third of people use an un-provisioned smartphone for work. Un-provisioned smartphones are a significant risk to enterprises,” said Steven Wastie, senior vice president marketing and product management at iPass. “Twenty percent of these mobile employees have experienced a relevant security issue with their smartphone containing business data lost, stolen, infected or hacked.”
The mobile employee survey also uncovered:
•iPhone and Android will lead the smartphone market by 2012 among the mobile workforce.
•Globally, smartphone penetration among mobile employees outpaced the consumer market, with 69 percent now using those devices for work.
•The laptop is becoming the new desktop as the smartphone and tablet replace the old laptop. Over a third of mobile employees (37 percent) believe that a mobile device will usurp the laptop for general business purposes in 2011, and 27 percent believe it will be an iPad or other tablet.
•34 percent of mobile employees do not use their smartphones for work if they are footing the bill — having a direct and negative impact on their productivity.
•22 percent of mobile employees breach corporate policy using an unmanaged smartphone for work when their companies have a stricter smartphone policy in place.
About the Report
The iPass Mobile Workforce Report is published quarterly and based on two sources:
•More than 1,100 survey responses from mobile enterprise employees between October 10 and October 31, 2010 (48 percent from North America, 37 percent from Europe and 12 percent from Asia Pac).
•Enterprise mobile broadband usage data collected by iPass across its user base from July 1 through August 30, 2010.