London bridge

Flexible workers in London are more satisfied with their jobs, feel under less pressure and have a better work-life balance than those who don't work flexibly, according to the CIPD, the professional body for HR and people development.

The research comes four years after London 2012, which was hoped to be a catalyst for change in terms of how businesses and individuals around London approach flexible working while taking pressure off road and rail infrastructure.

It found that despite having much longer commuting times than the national average, fewer employees living in London work flexible (52%) than the national average (54%).
The CIPD is calling for the next Mayor of London to lead a campaign to achieve a step-change in the uptake of flexible working among Londoners. The aim is to improve working lives, support efforts to increase diversity and inclusion, and help individuals balance work with their other commitments, like childcare.
Almost seven in ten (69%) of Londoners working flexibly said they are satisfied or very satisfied with their jobs, compared to 52% that don't work flexibly. Just 24% of London's flexible workers reported feeling under excessive pressure every day or once-twice a week, compared to 42% of non-flexible workers.
Almost a quarter (23%) of flexible workers in the capital said they are very satisfied with their work-life balance compared to just one in ten (10%) who don't work flexibly. More than half (53%) cited an improved work-life balance as the main benefit of flexible working, followed by less commuting (32%), lower stress (30%) and better productivity (30%).
David D'Souza, head of CIPD in London, said: "There's a clear divide in the quality of working lives between London workers who work flexibly and those that don't. The London 2012 Olympics was supposed to have heralded a new dawn for flexible working in the capital but progress appears to have stalled, significantly impacting of people's working lives and their productivity.
"Flexible workers are happier workers. But there is still far too much focus on traditional 9-5 work cultures and an ongoing challenge of businesses placing too much value on time spent at the desk and not enough of people's actual outputs. Where Londoners are working flexibly, this is mostly restricted to part-time working or flexi-time, unless they are a middle or senior manager. Rather than being the preserve of more senior managers, the opportunity to work flexible in different ways needs to become the norm for many more employees."