• Self-esteem: When giving an overall evaluation of themselves, Senior Managers appear to be more satisfied with every aspect of their life, compared to non-managers.
  • Assertiveness: In terms of how frank and forthright they are, non-managers may be more passive and stand back as opposed to managers who will take charge of a situation.
  • Social awareness: Senior managers tend to enjoy socialising or have a natural ability to socialise, adapting well in different situations as opposed to non-managers who do feel comfortable in social contexts, but can sometimes feel unsure about how to behave in the presence of people one does not know well.
  • Emotion management: This is the ability to manage other people’s emotional states – Non-managers find they can do this, but the effects are likely to be modest and restricted, whereas senior managers tend to be much better at influencing others emotions.

The Trait Emotional Intelligence Questionnaire (TEIQue) was developed, and is continually updated, by K. V. Petrides, PhD at his London Psychometric Laboratory, currently based at UCL. It is one of the world's best-researched and most widely applied psychometric instruments. For more information about the scientific pedigree of the TEIQue, go to

By Amir Qureshi, COO, Thomas International