22/11/2010

By Gregory Batchelor, Director of EMEA Marketing, Arkadin

Last winter many businesses were hit hard by heavy snowfall and earlier this year tube strikes and the volcanic ash cloud also prevented workers from getting to the office. By being stuck at home employees were unable to work, and those that did make it to the office had to cancel meetings and were missing vital members of their team. These circumstances can hit SMEs (Small and Medium Enterprises) hard, and without a contingency plan managers find that money and business is lost irretrievably.

Remote conferencing has advanced in leaps and bounds over the last decade, and faster internet and cross-compatible hardware now means that there are lots of ways in which people can communicate with each other without having to necessarily always meet face to face.
Big businesses often have a teleconferencing facility in place for speaking to different offices across the world, but such a service might not be something which smaller businesses have considered . However, audio, web, and video conferencing facilities can be vital in keeping small businesses running smoothly in the face of problems relating to transport or illness, and can also prove to be an effective cost saving tool.

Conferencing solutions allow workers to have group meetings from different locations via mobile applications or their computer, view presentations or high quality video feeds, and advanced platforms even let users view, share and edit documents in realtime online. This means that employees in many businesses can now work just as efficiently remotely as in the office, or even if they’re stuck on the train or at the airport. For businesses that don’t need conferencing on a day to day basis, there are ‘on demand’ conferencing services which don’t require a contract or setup fee, which can prove to be a great solution when faced with the unexpected. In this way, conferencing solutions not only help with business continuity, but they will improve productivity in the future.


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