By Maximilian Clarke

Digital dictation and outsourcing company, DictateNow has increased its UK presence with the opening of two new offices in Belfast and Manchester.

With a team of more than 300 typists across the UK, the Borehamwood based firm provides a confidential, quick, efficient and reliable dictation service to law firms, barristers, accountants, businesses and local authorities throughout the country.

Managing Director, Garry Park who launched the firm ten years ago along with co-Director and co-founder, Maxine Park, commented: “This expansion strengthens our existing sales teams at our head office, in the South West and Scotland. Due to an increased client demand, we’ve now secured offices in Belfast and Manchester to support the businesses we work with in those regions, and to take advantage of further opportunities with new clients.”

“2011 has been a successful year for us — in fact, our business has grown year-on-year since launch which perhaps shows that we’ve bucked the trend. What we’re seeing now is an increased requirement from firms which have streamlined their operations who want to take advantage of our integrated approach. DictateNow offers an extension to clients’ in-house teams without the need for costly overheads. Asking us to help with their ‘overflow’ work gives our clients breathing space while they assess the long term benefits of outsourcing their dictation requirements. We’re also taking on more and more typists as demand grows.”

DictateNow is the only UK based dictation and outsourcing firm using its own software, designed and built in-house by Garry and his team to offer maximum benefits to clients.

“I think we’ll see a faster-paced working environment in 2012 as technology advances even further,” continues Garry. “At the moment we’re still selling more analogue systems than digital which I find staggering. We can provide a built-in digital system which offers a better quality dictation service and the user doesn’t have to buy tapes which can get lost or broken. I’m confident we’ll really see digital take off in the next year or two.”

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