Leaders and their senior teams set the tone of a business - which is why they need to be equipped with emotional resilience when things get tough - and avoid their anxieties impacting on the performance and morale of their teams.
Training and development plays a major role in creating and sustaining a stimulating, as opposed to a stressful, environment in which the company’s goals and vision can be achieved.
Below is a formula that has served us well as we has gone from strength to strength and evolved from a team of three when it launched five years ago to a 59-strong business which was this year ranked 33 in the Sunday Times Best Companies to Work for.
- Don’t stint on training your managers
- Think about succession planning
- Ensure you work ‘on’, as opposed to ‘in’ the business
- Hide your stress - but don’t hide the facts - when relaying not so good news
- Have the right mind-set and understand what you can and can’t control
In the adage that managers do things right and leaders do the right thing, establish and stay focused on exactly what your role is - and what it needs to deliver - to power your company to the next level.
By Adam Walsh, business director, The Right Fuelcard Company