I went into a shop the other day, where I know the owner, and asked how she was doing. It opened a couple of years ago and 12 months previously she’d told me it was flying. The answer this time was not so positive. “I think I’ve plenty of customers but I’m not sure I’m […]
Posted on 7th December 2016 in Bits & Bytes.
Sometime ago I was asked to help a guy who was falling behind. He was bright, appeared capable, yet couldn’t seem to deliver and meet the deadlines he’d been given. His name was Stephen and he worked for a professional services firm. As the company had grown so had the extra tasks and responsibilities […]
Posted on 23rd November 2016 in Bits & Bytes.
Clare wasn’t particularly looking forward to the board meeting. Presenting to a group of seasoned non-executives and her colleagues was surely an opportunity to demonstrate she was at the top of her game. Except that wasn’t how she felt.
Posted on 9th November 2016 in Bits & Bytes.
What can we apply in business from the things that happen around us every day? Are there important lessons we can use as metaphors for our own behaviour? We’re constantly exposed to examples that we can copy, avoid or save, to use now or at some point in the future.
I wrote in my last column about how a chance meeting led to my friend being called in to help save the failing division of a large professional services company. The principle problem was a shortfall in new business. There was no plan to win new clients and Robert, the guy in charge, hadn’t the […]
Posted on 13th October 2016 in Bits & Bytes.
In my last column I wrote about Robert and a chance meeting he’d had with a guy who helped him turn his failing division into a runaway success. So how did he do that and what lessons can we learn from this story? Well, as we all know, you can’t help someone who resists change […]
Posted on 28th September 2016 in Bits & Bytes.
Ever met a company which called in consultants and still talks well of them now? Me neither. Well, that’s not quite true. There are good people out there who’ve done really good stuff that has really helped.