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Old Enough To Know Better

01/08/2012 By Dennis Turner, Chief Economist, HSBC Bank plc The oldest members of the Baby Boom Generation turn 65 this year – that magic number once associated with retirement. As the largest and richest generation in the history of humanity, they are redefining what it means to be older. With a visible shortage... read more


Dress Code Policy: Should You Have One?

01/08/2012 By Amy Paxton, Senior Employment Consultant at Croner Amy Paxton recently received the following question on how to deal with an employees’ request to change an organisations dress code policy. Now that summer is here, this is a common question received by employers. Do you know your duties as an employer? Q:... read more


Volunteers, Interns And Apprentices: Issues To Look Out For

01/08/2012 By Carol Smith, Senior Employment Consultant at Croner There are many benefits to introducing volunteers, interns and apprentices into the workplace. However, it can be a minefield for SME employers. Volunteers There is no formal legal definition of a volunteer, but it is generally thought that a volunteer is someone who spends time,... read more


Is Your Thinking Holding You Back?

31/07/2012 By Gavin Meikle, Head Of Learning And Founder Of Inter-Activ When I was a sales manager I saw a number of potentially great communicators stall despite fantastic subject matter knowledge and great technique. It was no surprise to me that sending them on a skills refresher course didn’t solve the problem.... read more


Communication Breakdown - We Are All Speaking The Same Language Aren’t We?

31/07/2012 By Gavin Meikle, Head Of Learning And Founder Of Inter-Activ Communicating with someone in a foreign language is difficult, unless of course you are fluent in that language too. Communicating with people who speak the same language however should be easy right! But if that is the case, how... read more


Managing Customer Expectations

31/07/2012 By Gavin Meikle, Head Of Learning And Founder Of Inter-Activ Another critical area of business is the way we communicate with our customers. A few days ago I had a lovely weekend break in Dorset and I couldn’t help but smile at the different ways in which the staff in... read more


Open Communication - If Only People Would Just Talk To Each Other!

31/07/2012 By Gavin Meikle, Head Of Learning And Founder Of Inter-Activ If I had a pound for every time someone sidled up to me during a break in one of my workshops and said something like "I've got this problem with my boss/colleague/partner..." I'd be a wealthy man. They then proceed... read more


HR For New Business Start Ups — How To Get It Right From The Start

Starting your own business is a very exciting time, with lots to do and think about. Usually the main focus is on developing your product or service and selling it, which means that some of the less obvious tasks, such as engaging positively with your new employees, can be put on the backburner. However if this happens, it will be a decision that will come back to haunt you as custom and practice forms from the very first day, and if you have not encouraged and influenced your team to meet the needs of the business then you could be storing up bad habits that are hard to change later on. read more


John Terry Case Shows Football Operating In Legal Cocoon

A leading employment law expert believes that the high profile racism case involving John Terry highlights how football can often operate very differently from the rest of society when it comes to dealing with issues of race discrimination in the workplace. read more


Social Recruiting Top Tips For Small & Medium Sized Enterprises

Evolution of Social Media has given opportunity to SME’s to compete with large corporations on a level playing field. Social media has allowed smart thinking businesses to cut their recruitment costs and in this economic climate any saving is welcome. read more


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