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Retailers Live or Die: Now is the Time to Embrace Digital

With many high street stores and e-retailers still unable to offer a true seamless user experience (UX), it is no surprise consumers are becoming disengaged. The pace of IT change within the sector is moving at such a rapid rate it is time for retailers to recognise that those that innovate through technology will win the hearts and wallets of the customer and those that don’t will be left behind. read more


How Clienteling Can Win SME Customer Hearts (and Wallets)

Bricks-and-mortar retail can seem like a game of two halves, weighted against smaller businesses. Rents, workforce, operational resources – everything comes at a price. read more


The Mobile Challenge – How to Convert Browsers into Buyers

Tablets and smartphones are increasingly becoming our favourite shopping tools and this trend is set to continue. They allow us to compare prices, get discounts and browse and infinite range of products. read more


Why Record Store Day is Music to Small Business Ears

Calendar events can do more than boost the profile of niche industries – they can drive new custom for independent businesses. read more


How retailers and hospitality businesses can build better experiences

Today’s consumer has never been more demanding. Their reliance on technology is higher than ever, and using it as part of their daily routine is now the norm for many. As new technology continues to hit the market, these consumers are being swamped with new things to experiment with — and it’s something that they expect their favourite shops and restaurants to cater to. read more


Businesses that Fail to Consider Disabilities are Turning Customers Away at the Door

Many British businesses are losing out on a significant market by failing to provide access for people with disabilities. One fifth of the population has a disability, representing an estimated spending power of £200bn. Small businesses can't afford to ignore the needs of this enormous market. read more


Stay Competitive with Product Feeds that Help Optimise your Online Channels

Retailers know the complexity of running a retail business in a world led by the consumer. As consumers continue to demand simpler and more cost effective ways to purchase, retailers are challenged by the rapidly increasing number of customer touchpoints, including search engines, price comparators and affiliate marketers. read more


Is Technology the Key to Transforming the In-Store Customer Experience for Mobile Retailers?

Bricks and mortar retailers know only too well that consumers today have higher expectations than ever before. The rise of online shops coupled with a raft of handheld smart devices available to customers, means that shoppers today are tech-savvy and becoming increasingly demanding. They want to make instant purchases, at the best price and at a time and place of their choosing – and all with a high level of service. read more


Tips for Breaking into the Fashion Industry

Here you will find my top tips for entrepreneurs looking to break into the fashion industry. read more


Going Global: Where Fashion Retailers Should be Heading in 2015 – and How to Get There

The world of fashion retail is getting smaller, but it’s also becoming more complex. By this I mean the number of organizations expanding internationally is increasing – and the case for overseas growth is more compelling than ever – but each retailer is treading a different path on its voyage to going global. read more


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