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The Smart Way To Safer Hospitals

Over the past few years, the healthcare sector has become increasingly dependent on information technology. read more

 

How To Lock Down Sensitive Data

It seems that instances of data loss are rarely out of the news these days. Reports of lost personal records or stolen customer data hit the headlines on an alarmingly regular basis, with severe consequences not only in terms of immediate financial loss, but also the longer term loss of reputation. read more

 

The Cloudy World Of Passwords

With the growth of social networking, online media consumption and cloud computing, every day millions of people log in to a variety of different sites using a username and password or PIN combination. However, over the last few months there have been a number of high-profile hacking attacks that have pointed to the inherent weakness of the fixed password authentication systems that control access to these services. read more

 

Why It’s Important That Businesses Protect Their Brand With Regionalised Domain Names Or Risk Iosing Customers

As the UK heads out of one of the worst recessions on record, Britain’s largest domain name registrar 123-Reg, is urging businesses to consider the risks of failing to register a domain name in a country which they may consider trading in as their business expands. read more

 

The Future Of Apps

“Mobile apps have finally taken off in the past year with, currently, tens of thousands on offer in the iPhone App Store. In 2009 they went from futurism to full reality. Ease of development and an accessible distribution model are two factors driving the popularity of iPhone apps. This platform, along with a small handful of others, has finally reached a scale that justifies development costs. read more

 

Five Benefits Of Outsourcing Your Contact Centre

Organisations that consider cost reduction to be the sole reason for outsourcing contact centre operations are overlooking several other substantial benefits. In this article, I’ll review the most compelling reasons to employ a third-party provider to manage your customer care operations. read more

 

Broadband Speed – What You Need To Know

Businesses are encouraged to opt for a dedicated business broadband package by Internet Service Providers as not only do they offer extra bonuses such as prioritised customer service, you may also find you can kit yourself up with an improved wireless router or even bundled VoIP calls. read more

 

Riding The Marketing “Wave”: Taking Targeting And Customisation To The Next Level

Over the last few months there has been a great deal of buzz around Google Wave. Billed as an online tool for real-time communication and collaboration, Google Wave allows people to work together using richly formatted text, photos, videos, maps and other tools. The introduction of the Wave will evolve social networking to social marketing and allow marketers to better target and effectively encourage customer behaviour such as communication, collaboration, interaction and ideally, purchase. read more

 

Blueprint For Green IT

Whether the economy is shrinking or growing, businesses shouldn’t overlook the tangible benefits of having a comprehensive energy efficiency strategy. Too often, these benefits are lost in a sea of unclear - and often conflicting - messaging. read more

 

iPhone Boom For Business

With the iPhone, Apple has cleverly managed to cross the divide, a ‘must have’ consumer gadget and a key business tool. read more