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How Businesses Can Stand Out From The Crowd

Many companies that claim to be “thought leaders” with a highly differentiated offering are nothing of the sort. A little scrutiny reveals that they are often “me-too” companies with a “we are one of many” and “we are no better or no worse than anyone else” message. read more

 

Benefits Of Thought Leadership

This month, a number of Academy for Chief Executives speakers, chairmen and members will be writing about thought leadership. Each week there will be four articles on this topic which I believe is important for businesses to understand and begin using. read more

 

Thought Leadership – Thinking And Communicating

When I worked at the BBC, there was a senior executive who was famously silent and uncommunicative. It was rumoured that when he applied for a yet more exalted position at the Corporation, a member of the interviewing board asked him how he planned to convey his ideas to his staff. [i]“Osmosis”[/i], he is said to have replied. read more

 

The WOW Factor In Excellent Customer Service

Losing weight, giving up smoking, getting a better education, getting a better job. Some people only need it. Others really want it. read more

 

Positive Thinking

In today’s challenging world it is vital to have energy, enthusiasm, and optimism in all areas of your life. Here are ten actions to help you develop your feel-good factor. read more

 

Achieving Best Performance

Success does not begin with radically changing the way you work or acquiring new skills: the first step is to take what you already do to the highest level. However trivial it may seem, if you can do a task more smartly than you did before, and than those around you are doing, others start to see you as a relative success – and you’ll have started to think your way into that role. read more

 

Changing Lives Through Business

Life Changing is a phrase heard several times a night on TV at the moment. It is usually related to 'reality' television programmes as far apart as X Factor and Dragon’s Den. It is also heard in Police accident reports as 'life changing injuries'. It has become just another clichéd phrase but I did wonder if what we do in business could also be considered to be life changing? And if it isn’t, should it be? read more

 

The Board You Could Never Afford - Q&A With Brian Chernett

Q – My business is beginning to grow and I can see that I will need help and advice from other people in order to maintain the growth. Where do I go to find board level advice that I can rely on? read more

 

Getting Results From A Motivated Team - Q&A

Q – My business is growing and I need to step back and let my team get on with running the day to day activity. I’m finding that hard – especially trusting them to do a good job. read more

 

Mastering Leadership

The key to truly effective leadership lies in mastering a wide range of skills from implementing and administering process to inspiring others to achieve excellence. To be an effective leader you need to make the most of opportunities to learn to lead, whether by observing others, through formal training, or through careful evaluation of practical experience. read more