5 Questions to a CEO - Mark Dixon of Regus
This week we talk to Mark Dixon, Group Chief Executive and Founder of the Regus Group Network.
Mark is one of Europe’s best-known entrepreneurs. Since founding Regus in Brussels, Belgium in 1989, he has achieved a formidable reputation for leadership and innovation. Prior to Regus he established businesses in the retail and wholesale food industry. Recipient of several awards for enterprise, Dixon has revolutionized the way business approaches its property needs with his vision of the future of work.
1. Is the business you want coming in the door? If...
...not, what do you do to find out what’s stopping it?
Fortunately, for Regus, we are seeing a very healthy pipeline of new business as more and more companies move to flexible working. However, if we did need more business, the first place I'd look would be out in the field. I would talk to our team members who deal with prospective customers every day to find out exactly what more we could do to increase business. In addition, I would invite prospective customers to analyse, in their view, if what we were offering was what they wanted. Finally I would pay extra attention to our competition.
2. Are you confident your top 5 people will be here one year from now? What are you doing to ensure this?
Yes, I am confident that our top five people will still with us in a year from now. At Regus we run a tight ship and our senior team operate much more as partners in the business. We all share a passion for the company's future success and also have a vested interested in it's future financial success.
[b]3. Do you know what truly motivates your people, beyond... continued on page two >