Business Advice

How To Manage Performance Effectively

25/01/2010

By Jane Sunley, Managing Director of learnpurple

Performance management should be at the heart of any organisation. With people performing better if there is a shared understanding of what is to be achieved by the business (strategy), leadership, teams and the individual; Performance management should become all-encompassing with clear norms for 'how things are done around here' and what is expected. Depending on company culture, performance management works in a variety of ways. Which ever way it is managed it is extremely important to decide on the process and stick to it, evolving and refining as necessary. My 'ten top tips'...

...will help you do this:

1.Recruitment: make sure your recruitment and selection process is effective i.e. produces people who have the skills and attributes to perform well within your business. Involve the candidate's potential colleagues in the selection process as peers are more likely to be helpful and supportive if they were responsible for the recruitment decision. Consider work trials as part of the selection process. This will allow existing team members to 'try out' their new colleague and have evidence on which to base their decision as well as giving the candidate the opportunity to see how they fit culturally within the company. Finally, make sure the job description; standards; boundaries; rules and metrics are completely clear at the recruitment stage so that the candidate knows exactly what will be required and how this will be measured before they accept the job.

2.Induction and review: if possible, send information about the role and the business to the new recruit before they join as they will be able to review and reflect on the information in preparation for their first day with the company.

On their joining day ensure a formal induction has been planned, even if it's just a... continued on page two >

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